Grievance transparency
Counts shown reflect grievances received over the last 90 days. Cells with fewer than 5 grievances are suppressed and shown as '<5' to protect raiser privacy. SLA percentages show the share of grievances acknowledged or resolved within the response time committed by category. Updated hourly.
Total received (last 90 days)
1
By category
- Patient Safety Incident<5
- Sexual Misconduct<5
- Theft Or Robbery<5
- Pocso Child Safety<5
- Death Or Serious Injury<5
- Physical Assault<5
- Medication Error<5
- Fraud Impersonation<5
- Consent Violation Clinical<5
- Abusive Behavior Verbal<5
- Gross Professional Misconduct<5
- Consent Violation Data<5
- Fraud Allegation Unclear<5
- Repeated Quality Failures<5
- Scheduling No Show<5
- Billing Dispute<5
- Communication Issue<5
- Minor Service Quality<5
Response time performance
Acknowledgement SLA met
<5
Denominator: <5
Resolution SLA met
<5
Denominator: <5
Resolution outcomes
- Resolved With Action<5
- Resolved Without Action<5
- Escalated To Officer<5
- Escalated To Nodal<5
- Escalated To External<5
- Withdrawn By Raiser<5
- Closed No Response<5
- Rejected Invalid<5
- Rejected Out Of Scope<5
- Abusive Confirmed<5
- Abusive Not Confirmed<5