Verified professionals only
Every professional on CareStride is identity-verified, background-checked, and credential-validated. You see who is visiting before they arrive — full profile, language, experience, CareScore.
For families abroad
Care for parents in India, visibility for family abroad.
AI-assisted home visits. Verified professionals. Updates on your time zone.
AI-assisted visits
Built for the distance
Why NRIs choose CareStride
Smart AI on every visit
Our AI reviews each visit log, flags anomalies, and surfaces patterns you would miss across individual visits. You receive structured insights — not just photos and check-in times.
Your time zone, not theirs
Visit summaries arrive by WhatsApp or email at a time that suits where you live — not where the visit happened. Questions handled by our grievance team, on published timelines.
How it works for NRI families
1
Tell us about your parent
Basic care needs, location in India, language preferences, and any medical context your parent agrees to share.
2
We match verified professionals
A shortlist with profiles, ratings, languages, and CareScore. You approve before anyone visits.
3
You approve, they visit
Book visits aligned to your parent's schedule. Our AI reviews each visit for consistency and completeness.
4
Updates arrive when you are awake
Visit reports delivered on your time zone. Concerns? Raise a grievance in the app — full paper trail, published resolution timelines.
AI-powered
Smart AI working on every visit
Our AI reviews visit logs for consistency, flags missed steps, and surfaces patterns across months of care. You see aCareScore for each professional and a pattern view of your parent's wellbeing — not only isolated visit reports.
CareScore that improves with evidence
Pattern detection across weeks of visits
Escalation flags when patterns change
Our AI supports care — it does not deliver care. Every action on a visit comes from a verified professional on the ground. Our AI helps you see the full picture and helps us catch what a single visit cannot reveal on its own.
Compliance, in plain language
DPDP-compliant data handling
Personal data stays in India, processed under the Digital Personal Data Protection Act 2023.
IT Intermediary Rules aligned
Grievance Officer in place. Published grievance response timelines. Monthly transparency reports.
Consumer Protection compliance
Clear terms. Transparent pricing. No hidden service fees.
8 Indian Acts audited
Independent compliance review cleared across all applicable regulations prior to pilot.
NRI families — frequently asked
Can I pay from abroad?
Yes. Payments accepted from overseas accounts in supported currencies. Your family member in India does not handle money on visit days. Invoices and receipts are visible to you in the family portal.
When will I receive visit updates?
Visit summaries arrive on your time zone — not the time zone where the visit happened. Set your preferred delivery time and channel (WhatsApp or email) in your family portal. Urgent escalations reach you immediately regardless of time zone.
What if there is a problem during a visit?
Every visit has a live escalation path. Our grievance team operates on published timelines, and you can escalate to our Grievance Officer at any time. We cannot guarantee outcomes — we can guarantee a documented, time-bound process for every concern you raise.
How do you verify professionals?
Identity documents, in-person address verification, credential checks for nursing qualifications, reference checks, and ongoing performance monitoring through our AI quality system. We verify — we do not employ. Professionals are independent or agency-affiliated, and their status is visible to you on every profile.
Can I see visit history?
Yes. Every visit produces a structured report in your family portal — checklist completion, visit duration, AI-flagged observations, the professional's notes, and photos when your family member consents to them. Full pattern view across weeks shows how care is progressing over time.
Parents in India. You abroad. Let us talk.
Register interest below. We will reach out within 24 hours on your time zone to understand your parent's needs and walk through next steps. Full NRI registration and booking open when our pilot expands — you will be first in line.